Privacy Policy
Last Updated: 9 June 2026
Introduction
Welcome to Tideaway ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information transparently and securely. This privacy policy explains how we collect, use, store and protect your personal information when you visit our website and use our services.
Who we are
Tideaway is the data controller responsible for your personal information collected through this website.
For any privacy-related enquiries, please contact:
Email: [Insert Contact Email] xxxxxxxx
Who we are
Tideaway is the data controller responsible for your personal information collected through this website.
For any privacy-related enquiries, please contact: xxxxxxxxxx email
Information we collect
Information you provide
When you contact us through our website, we may collect:
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Your name
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Email address
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Telephone number (if provided)
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Any information included in your message
Information you provide
When you visit our website, we may automatically collect certain information, including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Date and time of visits
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Referring website information
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Website usage data
This information is collected through cookies and analytics technologies.
How we use your information
We use your personal information to:
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Respond to enquiries submitted through our contact form
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Provide information about our services
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Improve our website and user experience
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Monitor website performance and usage
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Maintain website security
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Comply with legal obligations
Legal basis for processing
Under UK data protection law, we process personal information on the following legal bases:
Legitimate interests
We process information where necessary to:
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Operate and improve our website
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Respond to customer enquiries
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Maintain website security
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Analyse website performance
Consent
Where required, we rely on your consent for:
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Non-essential cookies
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Analytics cookies (where applicable under cookie regulations)
You may withdraw your consent at any time.
Analytics and tracking technologies
We use:
Google Analytics 4 (GA4)
Google Analytics helps us understand how visitors use our website. This information is aggregated and used to improve our services and website performance.
Google Analytics may collect information such as:
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Pages viewed
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Time spent on pages
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Device information
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General geographic location
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Website interaction data
Google Tag Manager (GTM)
Google Tag Manager is used to manage and deploy website tags and analytics tools. GTM itself does not typically collect personal information but facilitates the operation of other tracking technologies.
For more information about Google's privacy practices, please visit Google's privacy policy.
Cookies
Our website uses cookies and similar technologies to:
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Ensure website functionality
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Remember user preferences
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Analyse website traffic
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Improve website performance
You can control cookie preferences through your browser settings and any cookie consent tool provided on our website.
Sharing your information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our website, including:
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Wix Studio (website hosting)
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Google Analytics
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Google Tag Manager
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Technology and website support providers
These providers process information only as necessary to provide their services.
International transfers
Some of our service providers may process information outside the United Kingdom. Where this occurs, appropriate safeguards are used to protect personal information in accordance with applicable data protection laws.
Data retention
We retain personal information only for as long as necessary to:
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Respond to enquiries
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Provide services
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Meet legal and regulatory obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, it is securely deleted or anonymised.
Your rights
Under UK data protection law, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict processing of your information
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Object to certain processing activities
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Request transfer of your information
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
Your rights
Under UK data protection law, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict processing of your information
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Object to certain processing activities
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Request transfer of your information
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.
Contact us
If you have any questions about this privacy policy or how we process personal information, please contact:
Tideaway
Email: [Insert Contact Email]
If you are unhappy with how your personal information has been handled, you may have the right to complain to the UK Information Commissioner's Office (ICO).